Frequently Asked Questions

How does QCOQ work?

QCOQ uses Bluetooth Low Energy and a global crowd-sourced network (Apple Find My on iOS, QCOQ's app on Android) to help you locate your items — even when they're far away.

Does QCOQ work with iPhone and Android?

Yes. iPhone users get Apple Find My integration out of the box. Android users download the free QCOQ app.

How long does the battery last?

Approximately 1 year under normal use. Uses a standard CR2032 coin cell — easily replaceable at any store.

Is QCOQ waterproof?

Yes. IP67 rated: protected against dust and submersion in up to 1 meter of water for 30 minutes. Splash, rain, and brief drops into water are no problem.

Can someone track me with a QCOQ?

No. QCOQ includes multiple anti-stalking protections. iPhones and our Android app will alert you if an unknown tracker appears to be traveling with you. See our safety page for details.

What's your return policy?

30 days, hassle-free. If you're not happy, we'll refund you in full. Details here.

Do you ship internationally?

Yes. Free shipping to the US, UK, EU, Canada, and Japan. Delivery typically 5-10 business days.